A founding member of the Swedish National Biometric Association (SNBA)
White paper
Reliability, Availability and Maintainability (RAM) in Biometric Applications - Delivering Quality of Service that customer wants.
This white paper will explain fundamental basis of RAM in the context of biometrics; it is intended to be used as a guideline on what to consider and how to formulate base requirements and how to evaluate real-world performance metrics in order to support end-user business objectives to the fullest.
We will conclude with a list of clear-cut advantages for the value grid when RAM is seriously taken into account in planning and implementing a management program for biometrics solutions.